Shipping policy
SHIPPING POLICY
MADE-TO-ORDER PRODUCTION
Most Inkspire Faith products are made especially for each customer after an order is placed.
Production generally requires 2–7 business days before shipment. Production times may be longer during holidays, high-volume periods, severe weather, or supplier disruptions.
Business days do not include weekends or federal holidays.
ESTIMATED SHIPPING TIMES
Estimated shipping times begin after production is completed and the order is transferred to the carrier.
Typical United States transit estimates are:
• Standard shipping: approximately 3–8 business days after production
• Express shipping: approximately 1–2 business days after production when available
Production and delivery times are estimates, not guarantees. Selecting express shipping shortens the carrier’s transit time but does not eliminate production time.
SHIPPING RATES
Available shipping methods, rates, and estimated delivery information are displayed at checkout.
Standard shipping is currently $8 for qualifying products in the general shipping profile. Free standard shipping may be offered on qualifying orders of $70 or more. Shipping charges may vary for products fulfilled through a different production partner.
ORDERS WITH MULTIPLE PRODUCTS
Inkspire Faith works with more than one production and fulfillment partner. Products from the same order may be produced at different facilities and delivered in separate packages.
Customers may receive multiple tracking numbers. Receiving one package does not necessarily mean the complete order has arrived.
TRACKING INFORMATION
Tracking information will be emailed when it becomes available. Tracking may require 24–48 hours to show movement after the carrier receives the shipping information.
INCORRECT OR INCOMPLETE ADDRESSES
Customers are responsible for providing a complete and accurate delivery address.
Contact us immediately if an address needs to be corrected. Address changes cannot be guaranteed after an order enters production or ships.
If an order is returned, lost, or delivered incorrectly because the customer submitted an incomplete or incorrect address, the customer may be responsible for additional production and shipping charges.
DELIVERY DELAYS
Inkspire Faith is not responsible for carrier delays, severe weather, natural disasters, customs processing, labor interruptions, incorrect addresses, or other circumstances outside our reasonable control.
We will provide available tracking information and reasonable assistance when a delivery problem occurs.
PACKAGES MARKED DELIVERED
If tracking shows that a package was delivered but it cannot be located, customers should:
• Check around the delivery location
• Ask household members or neighbors
• Contact the carrier or local post office
• Allow one additional business day, because some packages are scanned before final delivery
After completing these steps, contact us at inkspirefaith@gmail.com with the order number and tracking information.
DAMAGED OR INCORRECT ORDERS
If an item arrives damaged, defective, misprinted, or incorrect, contact us within 14 days of delivery.
Include the order number, a description of the problem, clear photographs of the product, and photographs of the packaging when applicable.
Do not mail an item to the return address printed on the package unless Inkspire Faith provides written instructions.
INTERNATIONAL ORDERS
International availability, rates, and delivery estimates depend on the product and destination and will be displayed at checkout when available.
International customers are responsible for applicable customs duties, import taxes, brokerage fees, and local charges unless those amounts are collected during checkout.
CONTACT
Questions regarding shipping may be sent to:
Inkspire Faith
Email: inkspirefaith@gmail.com